Frequently Asked Questions

At this time, we accept payment via PayPal.  For those without a PayPal account, please know that you may use your credit/debit card without opening a PayPal account as you go through the checkout process.

Currently, PayPal is our preferred on-line payment method for purchases made on this website.  Opening an account is simple – all you need is an email address and a bank account or credit card, and you can open your account at the time of your first purchase.  PayPal accepts all major credit cards, including Visa, MasterCard, American Express, and Discover.  Click on the logo for more information about setting up an account:

paypal

We currently only charge tax on orders within the state of Nebraska.  All orders that are shipped out of Nebraska are not charged a sales tax.

 

Our standard turn around time for custom orders is one week (5 business days plus shipping time).  You will receive an email notification from UPS when your order has been shipped.  You will then be able to use your UPS tracking number to track your shipment.

We have a 100% satisfaction guarantee!  If our product is found to be defective due to workmanship or processing errors contact us and we will provide a prompt refund and pay all return shipping charges.  If you would like to exchange the product due to non-workmanship type issues (i.e. wrong size), simply return the product in the original shipping package, and we will promptly provide you a refund or exchange.

Information is collected at the time of a sale in order to complete the sale and deliver our products.  Customer lists are not not sold or distributed to third parties. We do use e-mail to distribute product information and promotional activities directly associated with our website.  Please contact us if you do not want receive promotional/information related e-mails.